Refund policy

Thank you for considering Nimas jewelry for your purchase. We strive to provide the highest quality products and excellent customer service to ensure your satisfaction with every purchase. In the event that you are not completely satisfied with your purchase, we have outlined our return and exchange policy below:

 Returns:

• We accept returns within 3 days of the delivery date.
• The item must be unused and in the same condition that you received it, with all original packaging and tags intact.
• We do not accept returns on customized or personalized items.
• Shipping costs for returns will be the responsibility of the customer, unless the item received was defective or damaged.

 Exchanges:

• We accept exchanges within 3 days of the delivery date.
• The item must be unused and in the same condition that you received it, with all original packaging and tags intact.
• We do not accept exchanges on customized or personalized items.
• Shipping costs for exchanges will be the responsibility of the customer, unless the item received was defective or damaged.

 Defective or Damaged Items:

• If you receive a defective or damaged item, please contact us within 48 hours of receiving the item.
• We will provide a prepaid shipping label for the return and offer a full refund or exchange.
• If the item is no longer available, we will offer a comparable replacement or a full refund.

 Please note that we reserve the right to refuse any returns or exchanges that do not meet our policy guidelines. If you have any questions or concerns about our return and exchange policy, please do not hesitate to contact us. Thank you!